Terms & Conditions

1. Introduction

Welcome to Toys Lab KSA ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.

3. Products

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

• Product colors may vary slightly due to screen settings.
• Availability is subject to stock.
• We reserve the right to correct errors or update product information without prior notice.

4. Pricing

• All prices are displayed in Saudi Riyals (SAR).
• Prices include applicable VAT unless otherwise stated.
• Shipping charges are calculated during checkout.

5. Orders

After placing an order:

• You will receive an order confirmation email.
• Confirmation does not constitute acceptance of the order.
• We reserve the right to cancel or refuse any order due to stock availability, payment issues, suspected fraud, pricing errors, or other legitimate reasons.

If payment has already been made for a cancelled order, a full refund will be processed.

6. Payment

We accept payment methods available at checkout.

All payments are processed through secure payment providers. We do not store complete payment card information on our servers.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on:

• Delivery location
• Courier delays
• Public holidays
• Weather or unforeseen circumstances

We are not liable for delays outside our reasonable control.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping information.
• Ensuring someone is available to receive the delivery.
• Inspecting products upon arrival.

9. Intellectual Property

All content on this website, including:

• Logos
• Images
• Graphics
• Product descriptions
• Text
• Website design

is the property of Toys Lab KSA or its licensors and may not be copied or reproduced without written permission.

10. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Distribute malware or harmful code.
• Interfere with website functionality.

11. Limitation of Liability

To the maximum extent permitted by law, Toys Lab KSA shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products.

Nothing in these Terms excludes any rights granted under applicable Saudi consumer protection laws.

12. Governing Law

These Terms shall be governed by the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes shall be subject to the competent courts of Saudi Arabia.

13. Changes to These Terms

We may update these Terms from time to time. Changes become effective upon publication on this website.

14. Contact

For questions regarding these Terms, please contact us through the contact information provided on our website or at info@toys-lab.com.